Good batteries
First off, they are actually 3800 mAh, at least the ones I received were. I do not consider this a problem. 02 batteries arrived with this purchase, so yes you get TWO batteries with one order.
Now, I will assume that my neato has a defective plug. In my Port side 4 pin male connector, one of the pins is slightly recessed. This never affected the original batteries. The new batteries were a problem however, as the female pins are slightly deeper in the plug. So basically I had to cut the tip of one plug down a mm or two. This allowed the male pin to contact the female..and presto, it worked great!
First cleaning was today while I was gone and it finished and was returned to base when I got home. From the look of the lines, I can tell it did it all in one charge. My old batteries were starting to take 2-3 charges. Area is about 1000 sq ft. with lots of obstacles.
Brought my dying XV-11 back to life!
We've had our Neato XV-11 for a little over a year. We call him M-O (from Wall-E). For the last couple of months, M-O has been going down hill, it seemed. It was taking him way longer to clean the floor, and very frequently he'd get stuck in weird places and run out of battery in the middle of his cleaning duties. Needless to say, he wasn't cleaning the floor like he was when we first bought him. I was very strongly considering throwing him away and getting a different brand, thinking that he's just a faulty robot. I know that sounds harsh, but it's true.
Prior to replacing the battery, it seemed like every few days, M-O would complain that his brush was stuck, which required me to flip him over, take him apart, and clean him. This was getting ridiculous and I was done with it. I was really frustrated, too, because the little guy was just out of warranty period.
Anyway, I read a Neato F.A.Q. that said that they recommended changing the battery in the XV-11 once a...
Works Well/...Updated...Dead After Four Months
After about a month, these batteries have held their charge well. Installation was easy and straight forward (it also gave me the chance to clean the bottom side out too!). After 18 months, I really have enjoyed my Neato!
This is an update after four months:
This battery set died after four months. The charge was lasting only about five minutes, if that. After measuring the voltage and talking to Neato Support, it appears one of the cells is dead thereby making the battery pack useless. My Neato runs once a week. The factory batteries lasted 18 months.
I guess you get what you pay for. I will not buy these again.
Factory battery replacements are working properly.
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